Shipping costs
| Destination | Cost |
|---|---|
| Pickup at Stadionkade 107, Amsterdam | Free |
| The Netherlands | €5.95 — free over €60 |
| Rest of the EU | €9.95 — free over €100 |
| Rest of the world | €24.95 |
The free-shipping thresholds apply to your order subtotal, before the welcome discount. Outside the EU, import duties or taxes may be charged by your country; these are not included in our prices.
Pickup
Choose “Pick up at the shop” at checkout and collect your order at Coffeeshop De Kade, Stadionkade 107, 1076 BN Amsterdam. We’re open daily from 08:00 to 23:00. We’ll email you as soon as your order is ready; bring your order number. We may ask for ID to check that you’re 18 or older.
Delivery time
We pack orders within one to two working days. Delivery in the Netherlands usually takes one to two working days after that; within Europe expect three to seven. You’ll receive a track & trace code by email when your parcel ships.
Returns
Changed your mind? You can return items within 14 days after you receive them, without giving a reason. Here’s how:
- Email info@dekadeboutique.com with your order number and the items you’re returning.
- Send the items, unused and in their original packaging, to De Kade B.V., Stadionkade 107, 1076 BN Amsterdam, The Netherlands. You can also hand them in at the shop.
- We refund the purchase price (and the original standard shipping costs for a full return) within 14 days after we receive the items.
Return shipping is at your own cost and risk, so we recommend a tracked parcel. For hygiene reasons, opened rolling papers, filters and other consumables can’t be returned.
Wrong or damaged?
If something arrives damaged or isn’t what you ordered, email us within a few days with a photo and your order number. We’ll replace it or refund you, including shipping.
Last updated: October 2026